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Currently cutting costs

Senior Software Engineer
Former Employee
Worked at American Express for 9 years
May 26, 2025
New York, New York
2.0
Doesn't RecommendPositive OutlookApproves of CEO
Pros

It's a nice place to work in general. The New York Office is in a beautiful location.

They give a $15 credit on their food app each day you go into the office. The $15 has to be used on the day you go in, as it expires after that.

Trouble is, most lunches in their cafeteria cost much more than that.

Cons

They are cutting costs and laying off senior people and replacing them with workers in lower cost-of-living countries. They are heartless and ruthless.

The yearly review process is messed up because their metrics to assess technical people are done by non-technical directors. Seniority is determined by years in the company, not by competence, leading to this club of cocky but useless leaders.

The tech is very slow; you definitely won't be using anything that is cutting edge, as they take years to onboard any new tool.

The RTO policy is pathetic, as they require people to be in the office even if there are no desks and the entire team is remote. But then they hire people in India and Mexico because it's totally possible to work with remote colleagues!

Advice to Management

Wake up and look closer at the useless leaders who shouldn't be in tech.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
2.0
Compensation and Benefits
2.0
Senior Management
1.0

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