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AMEX: More like AMESS

Software Engineer
Former Employee
Worked at American Express for 4 years
September 17, 2024
New York, New York
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  • You get a lot of free time while waiting for approval from higher-ups. It typically takes 4-5 days for a response from a C-Suite or VP.

  • You don't need to keep up with the Israel v. Palestine conflict because if anything negative happens to Israel, Mr. Squeri will send out a company-wide email condemning the actions against them, or if like Henry Kissinger or a past AMEX C-Suite dies.

  • If you're a Staff Engineer or Director, you can dip for two months and make the lower-level engineers deal with the summer intern.

Cons
  • Multiple years worked here & he has yet to acknowledge anyone but the C-Suite's hard work.

  • Directors & Staff Engineers who have been at the company for 10+ years just coast. They routinely miss meetings and lack the fundamental knowledge about the applications they've been managing.

  • Staff Engineers dip during summer for 40+ day vacations, perfectly timed with when summer interns show up so they don't have to deal with them.

  • 99% of your interactions as an engineer are with individuals in India who are sleep-deprived from working 7 pm-7 am, as they're 12 hours ahead. And yet, the CEO still pushes for a return to office.

  • Red tape around AI is a mess and should be reviewed/updated. It shouldn't take 2 months and 3 separate intake processes to run a single line of code that uses AI/ML.

  • Poor documentation on key processes like decommissioning an application or RFCs. There's a 50/50 chance the Slack help chat person gaslights you or tells you you're in the wrong channel.

  • Very caste-like in that Staff Engineers consistently hand down their work to lower-level engineers & then take all the credit.

Advice to Management

Please show up to our scheduled meetings. Or at least show up more times than you change Slack photos in a year. Bonus points if it's not in a grocery store or at your kid's karate practice.

Everything has red tape around it & requires approval from higher-ups who take weeks to respond. This takes a project that could have been done in a few months to a few years.

Please answer yes or no questions without using the phrase 'it depends' and leaving it at that.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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