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Bureaucracy Over Solutions

Software Engineer
Current Employee
Has worked at American Express for 2 years
April 28, 2017
Phoenix, Arizona
3.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

Somewhat good benefits? It really pays off most for long-loyal employees. Benefits and pay for newer hires are not competitive for software engineering.

Cons

Political, hierarchical, too much emphasis on PC and protocol than implementing solutions that will improve the process of getting work done and delivering efficiently. It appropriates Agile methodologies and injects them with a Waterfall soul.

Advice to Management

Remove the obstacles that teams face in getting what they need from other teams/services with whom they need to integrate. Improve inter-band-level communication and transparency, particularly from the bottom up. Value your young engineers with fresh ideas and the drive to make a difference, and show them that you value them by giving them a more supportive environment to effectively contribute.

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