Taro Logo

No 1:1s, No Feedback, No Support - Leadership Missing in Action

Software Engineer
Current Employee
Has worked at American Express for 2 years
August 12, 2025
Phoenix, Arizona
1.0
RecommendsPositive OutlookApproves of CEO
Pros

Great colleagues who are talented and supportive.

Interesting projects with a strong company brand and resources.

Compensation and benefits are fantastic.

Cons

Leadership engagement on our team is severely lacking. Over the course of the past year, I haven’t had a single 1:1 meeting with my leader. Some team members didn’t even receive a midyear review.

Slack messages and Outlook emails often go unread or unanswered, making it difficult to get timely feedback and clarity. Our leader regularly doesn’t show up to scheduled and accepted meetings, which disrupts team coordination and morale.

Advice to Management

Consistent communication and follow-through from leadership are critical. Investing in regular 1:1s, timely responses, and showing up to scheduled meetings would greatly improve team trust, productivity, and growth opportunities.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
1.0

Was this helpful?

American Express Interview Experiences