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Nice Coworkers, Terrible Management

Software Engineer
Former Employee
Worked at American Express for 4 years
September 4, 2017
Phoenix, Arizona
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Nice cafe. Most of the employees were very nice.

Cons

Middle and lower management has no idea what they are doing. Directors change jobs faster than anyone can learn a job; it's nightmarish. The workspace is noisy, impersonal, and sterile. They claim a great culture, but people are really scared and stressed out all the time.

Advice to Management

Stay with the job long enough to learn it.

Get to know your staff and learn from them.

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