Taro Logo

Confusion and turmoil

Technology Solutions Manager
Former Employee
Worked at American Express for less than 1 year
December 14, 2008
2.0
Doesn't RecommendNo CEO Opinion
Pros

Virtual work, travel, independence, vacation time.

Cons

Although team structure is everyone out for themselves.

A "pass the buck" culture.

Many persons are unknowledgeable in their field.

Advice to Management

Practice what you preach.

Have persons in middle management with people and networking skills to support cross-business unit relationships.

Poor knowledge base, e.g., ask the same question five times to HR/Benefits and will get a different answer every time.

Definitely a pass-the-buck culture.

Was this helpful?

American Express Interview Experiences