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Amazing culture, and exciting times to be at Amplitude!

Senior Solutions Architect
Current Employee
Has worked at Amplitude for 2 years
August 6, 2020
South Bend, Indiana
5.0
RecommendsPositive OutlookApproves of CEO
Pros

I've been at 7 other companies before now, and I can tell you that the culture at Amplitude is the best yet.

The leadership (both middle and upper) are definitely focused on people first and the work second. Time and time again Amplitude has been accommodating to various needs of mine from a full 12 weeks of family leave (as a man, that's a lot!), to being flexible with childcare needs for my kid who I do not want to put into daycare during this pandemic.

They are compassionate and supportive. Also, I feel challenged in my day-to-day work and have a clear career development path.

Cons

I'm having to dig deep here, but if I had to name any cons, it would be the maturity level of the customer success organization. Our post-sales teams (customer success and professional services) operate more like a company that's 2-3 years younger than we are. Our CS leaders are aware and diligently working to up-level these teams, but I'd name that as one "area for improvement" since I'm required to name something, haha.

Advice to Management

Focus on continued support for 100% remote employees this year, as well as lighting a fire under the CS org to up-level their processes so that they can act more like a company of our age.

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