AT&T

Very little work. Most of the time you can be moonlighting.

The IT department is drowning in convoluted documentation. In-house developed apps are a nightmare for users.

Senior management is inaccessible. Junior managers have poor management skills. Everybody is feasting on shareholder wealth!

There are people in the IT department who have done the same job for decades. As a result, they have dead brains and cannot do things efficiently or effectively.

Create an effective performance review system for junior managers (from Sr. Tech Director to VPs) and fire those who are not performing.

Cut short the volume of documentation.

Listen to contractors/consultants.

Revamp the entire IT org.

Hire an external management consulting firm and have them evaluate the IT department.