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Mixed bag review

Manager Quality M&P Process
Former Employee
Worked at AT&T for 20 years
November 21, 2024
Tulsa, Oklahoma
2.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros

They pay frontline agents well.

Cons

Managers and above consistently feel like they are a step away from being surplussed.

Advice to Management

People need to feel like people rather than numbers.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
2.0

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