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Customer Interactions Specialist

Quality Assurance Advisor
Current Employee
Has worked at AT&T for 2 years
May 25, 2016
Englewood, Colorado
5.0
RecommendsNeutral OutlookApproves of CEO
Pros

Focus highly on the customer experience. We want to do right by the customer and look at ways to improving the customer experience.

Cons

Health benefits are expensive and are currently going through a lot of change due to a merger with AT&T.

Advice to Management

Focus more on the employee during the changes.

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