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It used to be a good company to work for

Senior Technical Architect
Current Employee
Has worked at AT&T for 20 years
April 23, 2014
Bothell, Washington
2.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

It used to be a very high-morale, productive company with great collaboration, but not anymore.

Cons

They are outsourcing basically all IT work. Unless you are a low-paid contractor willing to work 80 hours a week, they will eventually lay you off. The IT grunts all live in fear of being fired. AT&T now has a very military "pin the blame" culture, so the contract personnel will lie to you about what happened, and that makes it very difficult to solve problems. Bosses seemed more concerned about assigning blame than solving issues.

Advice to Management

The upper management who make the decisions to get rid of competent long term experienced employees and replace them with high turnover, fresh employees from the other side of the world only see a few dollar signs that look good initially. They have no idea of the chaos and incompetence and value destroying way things are being accomplished (or not accomplished) now.

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