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We have clear direction externally, but are kept in the dark internally

Software Engineer
Current Employee
Has worked at AT&T for 20 years
January 15, 2014
Bothell, Washington
3.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Online training. Lots of room for advancement.

Cons

Little to no transparency past middle management. Executives do not care to investigate the inner workings of their infrastructure. Decisions are made in wide, careless swaths; they are voluntarily uninformed and, more times than not, lead to serious inefficiency.

Advice to Management

Actually evaluate the effectiveness of an organization. Make a truly informed decision. It's appalling that customer-facing perception is fantastic, and internally, a jumbled mess chasing zeros and not truly doing ROI comparisons of FTEs versus outsource.

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