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AT&T: Big Employer with all the resulting strengths & weaknesses

Technical Architect
Current Employee
Has worked at AT&T for less than 1 year
June 16, 2008
3.0
Doesn't RecommendNo CEO Opinion
Pros

As a large corporation, AT&T quickly enters new markets.

Upside potential of yearly bonuses and pension encourage long-term employment.

The size of AT&T can command favorable deals with vendors, especially in the benefits area.

There is a heavy focus on personal accountability and delivery in co-workers.

AT&T is prone to in-sourcing highly technical areas.

Select teams work with all major IT technologies.

Many employee concessions are available for high-demand services, e.g., IPTV, cell, broadband, etc.

Cons

Very large bureaucracy; Extremely political management environment; Prone to outsourcing legacy technologies; Prone to divesting personnel associated with legacy technologies to an outside supplier; Very large base of 25+ year employees keeping benches warm; Extremely difficult to effectively balance process between delivery & due diligence; Constant battles to cut the fat; AT&T preaches telecommuting to the outside world, but many internal teams are limited in practice; AT&T preaches high technology products, e.g., iPhones, WiFi, etc., to customers, but has limited enthusiasm for employee concessions for high revenue services.

Advice to Management

The recent transfer of employees to outside vendors, where AT&T employees continue doing the same job in the same location for a new, non-AT&T employer, hurts morale.

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