After I submitted my application online, a few hours later I received a call from someone from Best Buy. She just asked me a few general questions about wanting to work for Best Buy.

Then, she set up an interview with me for the next week with the manager of the mobile department.

My interview lasted about 40 minutes, and a few days later they scheduled an interview date with the GM. The interview lasted about 30 minutes and asked me to go take the drug test. If my test comes back negative, then I will be scheduled for my orientation into the company.

Describe a difficult situation with a customer and how did you handle it.