Pros: Having leadership that listens to the needs of their employees is important.

Cons: I wish the company had more diversity in their US offices.

Pros: Braze serves a critical use case for a wide variety of customers. Many of your favorite companies use Braze.It is nice to work in a system where high throughput and reliability are core concerns for customers, not just the engineers.

Cons: The work-life balance has headed downhill. Low level managers are burnt out and are not able to have focused goals. Both ICs as well as low level managers are working much harder for lower pay. As a result execution suffers. I expect attrition to follow. Second, in the name of “compliance” we are not allowed to do automated deployments anymore. Previously deployments used to be flawless, nowadays there’s a human error in our manual deployments almost every week. The tradeoff that the higher levels of management made here - removing automated deployments in the name of “compliance” boggles my mind and reduces trust in the decision making. Finally, there are limited channels to share feedback like this with management. We get comments like this “that’s not very productive”.

Pros: - Great culture, with a strong work ethic and great work-life balance - High scale. Lots of technical challenges and interesting problems to solve. - Small and strong engineering team. You still can make a significant impact as an individual - Engineering led company with strong support for innovation

Cons: Fast-growing startup means technology is still maturing. But there is a consistent effort in making it better.