Bizarre process. I had an initial phone conversation with a prospective team leader. We got on like a house on fire and agreed the best thing to do would be to arrange a face-to-face meeting. I was then asked to do a series of online tests first, which I was happy to do.

The first part was a personality test, the second part was a verbal reasoning test, and the third part was some maths. None of the tests had any relevance to the position that was under discussion.

Later that day, I was advised I had failed and therefore could not progress any further. This was by way of a short, three-line email that was hardly representative of a global organisation such as Capital One likes to portray themselves as. Clarification has been requested as to what specifically I failed on, but a week later I have yet to receive a response.

Basically, they wasted my time and prejudged me according to a set series of questions, without giving me the opportunity to showcase my talents in person. Two days later, I had a face-to-face interview with a different company who were offering a similar role with a higher salary, and they snapped me up within two hours of the interview.

Advice to Capital One: Make the tests optional, or at least don't dismiss potential employees just because they might not fit your "ideal" candidate profile. Some people work better in a face-to-face meeting than doing a series of online tests.

I enjoy making people change their minds to get my own way.

(Strongly agree, agree, neutral, disagree, strongly disagree)