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Depends on your Reporting Manager

Engineer
Former Employee
Worked at Capital One for 4 years
June 20, 2016
Plano, Texas
3.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

Good benefits, on-site cafe, great training opportunities, and lots of fun activities on and off campus.

Cons

There is a tendency to hire H1B employees and then fire citizens or Green Card holders. Last year, COF laid off many people, but I don't believe a single H1B employee was affected, at least not in Plano.

Loan Servicing technology's middle management is made up of ex-Wipro employees with no prior experience working for a US-based company. This results in managers who don't know the ABCs of management.

I have seen managers talk down to people, shout at people in meetings (especially at contractors who cannot fight back), be condescending, and just downright rude.

There is a lot of politics. You need to suck up if you want to get ahead or even get a good rating.

Employees are constantly compared to their peers, which hampers team spirit.

There are other divisions in the company where things are much better than in Loan Servicing IT.

There have been multiple management changes, and each VP brings with them an idea of what technology we need to use. This results in engineers having to become jacks of all trades and masters of none.

If someone cannot keep up with learning new tech every six months, then your manager will get the chance to give you a negative rating, either forcing you to quit the company or firing you so they can hire an H1B.

Advice to Management

Take a good look at your hiring practices. Rather than hiring people with H1B, invest in fellow Americans. Why hire WIPRO folks as managers? Don't we have a skilled managerial pool here in the US?

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