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Smart People. Terrible Culture

Lead Software Engineer
Current Employee
Has worked at Capital One for 4 years
August 23, 2023
Richmond, Virginia
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  • Decent tech stack. Everything is AWS-based.
  • Work with very smart people.
  • Benefits are some of the best I've seen outside of government.
Cons

Toxic work culture created by stack-based ranking performance reviews. Managers keep lists of other teams'/individuals' screw-ups during the year and use them during performance reviews.

You could have a team of 8 rock-star engineers, but because of stack ranking, one has to be fired every year.

Nothing gets done unless something is on fire or requires escalation.

Performance review criteria are constantly changing, and benchmarks for roles are hidden.

Secret layoffs. Coworkers suddenly disappear, and management doesn't talk about it.

The internal hiring process is broken. Workday job requisitions don't actually reflect anything the positions entail. The only way to find a new job internally is by networking during corporate happy hours.

Advice to Management

The culture during COVID was actually not bad. But then you decided to hire AWS executives into Capital One, and now the culture is toxic. People are leaving or being forced out for the most stupid reasons. Get a hold of the culture, or no one will want to work at Capital One anymore.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
2.0
Career Opportunities
2.0
Compensation and Benefits
4.0
Senior Management
3.0

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