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Good Pay, High Stress, Frustrating

Master Software Engineer
Current Employee
Has worked at Capital One for 6 years
September 5, 2022
McLean, Virginia
3.0
Doesn't RecommendPositive OutlookApproves of CEO
Pros

Friendly people. Unlimited PTO. Frequent spot awards and free lunches. Paid training. Opportunities to learn a lot and advance your career. Competitive compensation; they give decent raises without you even asking. Good 401K matching.

Cons

High stress; employees are over-tasked, and management has very high expectations of employees. We are asked to do a very excessive number of things simultaneously. We are always being sidetracked from our main tasks.

We are often obliged to work with systems and services that are half-baked and that don't work, but it is company policy. Employees are left feeling very frustrated because they cannot make progress due to needing to use the required company solutions.

It is basically very difficult to make any real progress due to their excessive number of rules and policies, which are often short-sighted and do not work for half the company. This leaves employees feeling very unsatisfied with their work.

Whenever something goes wrong, there is a very counter-productive blame game that goes on, where each manager blames the person beneath them until it all falls on the software engineers, and it is completely unfair.

Advice to Management

You should try to enable the software engineers to focus on their job.

We must treat the engineers like human beings, not super-human coders.

Keep the scope of work limited and manageable, protect the engineers from being sidetracked and distracted, so they can get real work done.

Stop the blame game.

Start to listen to the feedback from employees and actually do something about it.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
3.0

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