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Great company, depending on location

Quality Assurance
Former Employee
Worked at Capital One for 9 years
December 1, 2020
Wilmington, Delaware
4.0
RecommendsPositive OutlookApproves of CEO
Pros

It is a company dedicated to diversity and inclusion.

They are one of the better bank cultures.

The culture is laid back and people-oriented.

Cons

Depending on your location, upward mobility can be difficult. Do not join the company at the bottom of the hierarchy if you are capable of more. You will get trapped at the bottom. They are very slavish to their hierarchy rather than focusing on retaining and molding their talent.

Advice to Management

Push to hire internally based on performance and skillsets rather than level. You're missing out on quality talent that needs an opportunity.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
3.0

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