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Great Perks, Tech Politics

Senior Software Engineer
Former Employee
Worked at Capital One for 2 years
August 16, 2017
New York, New York
4.0
RecommendsPositive OutlookApproves of CEO
Pros

Very nice working environment, startup setup, with on-site bars, free cookies, soft drinks, and good coffee in New York offices. Decent benefits such as medical insurance, 401k, and PTO. Integrate with new technologies fast, especially highly recognized in the financial industry for adopting AWS, thus consolidating on-prem data centers. The CEO has very good vision and is widely respected within and outside the company. On the tech side, the company is well-known and respected for innovations and quickly adopting new technologies.

Cons

Not all groups are equal among groups and teams. The tech side, Cards and Retail bank, may be very strong, while other groups such as Commercial bank and EDS might be old-school and trying to catch up.

Expect drastic changes. Maybe no one really knows the direction for advancing technologies. With so-called innovation and transformation, they will keep bringing unqualified new people to Dir/Sr. Mgr roles and drive 1+ years' veterans out.

You will find yourself to be one of the few people with 2+ years' tenure in a Capital One meeting room, maybe due to immigration status. Even if you like the company and try to be really innovative, you will be shut down by your skip-level "Gang of Powers" tech leaders, since they don't want veterans to work on anything innovative.

Worst of all, they will bash the guys who left the company to survive HR surveys because they know there's no way you can fight them if you choose to leave.

Advice to Management

While it is necessary to attract new talent in the market, try your best to retain and keep veterans with 1+ years of experience. Don't let the veterans down, please. I like the company very much and want to stay for my long-term career future, but sadly I am choosing to leave because of unhappiness under not-so-good mid-level management.

HR and senior-level management should be alerted if people keep leaving from a specific tech team (quitting or switching to another team). Maybe something is wrong, and the so-called performance review is unfair.

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