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Really great people (for the most part) - unsustainable workload

Engineering Manager
Current Employee
Has worked at Checkout.com for 2 years
January 11, 2026
London, England
2.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros
  • You get to work with really smart, ambitious, and talented people who raise the bar for yourself and others.
  • There is excellent rigour when it comes to system design and overall technical depth from almost everyone you work with, including product.
  • The office has an excellent location with great amenities, such as free lunch, and it is dog friendly.
Cons

Regardless of your pillar or business unit, expect a very top-down, waterfall approach to planning, which means rigid estimates and timelines. When the plan inevitably has to shift, it leads to endless trade-off discussions and friction. This leads to burnout and disengagement for many, me included.Engineering is often tasked with estimating high-level requirements, and when larger estimates are provided to account for ambiguity, pressure is applied to reduce them. Though not always unhealthy, the speed and intensity at which this occurs at Checkout is.Re-organisation is a common occurrence, both locally (i.e., within the pillar/business unit) and within the business. Some people who have worked here for four years have seen five or more team changes, usually (in 90% of cases) not initiated by them. Stuff happens to you, and you have to deal with it.

Advice to Management
  • Re-evaluate the planning process and introduce a more agile way of planning, one that values fast iteration and customer feedback rather than the rigid, top-down approach we have today.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
2.0

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