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So much potential

Software Engineering Manager
Current Employee
Has worked at Chewy for 4 years
February 27, 2020
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Chewy overpays candidates in order to compete with other companies with better cultures.

Cons

It appears that senior managers and directors consider the overpayment of employees as a justification to perpetuate a toxic culture. Given our business, it is astonishing how poor our ratings are across Indeed, Glassdoor, etc.

Customers aren't terribly happy about our business model. Employees aren't terribly happy about our culture.

I hate throwing a team under the bus, but our technical recruitment team is the worst I have ever worked with. They are difficult to deal with, and they overrun the entire hiring process. It is extremely difficult to build an effective team and an effective organization based on the way they approach recruitment.

Advice to Management

I strongly recommend auditing the recruitment process. I've personally spoken to engineers, architects, and managers who have demonstrated better performance than existing employees. I can vouch for them.

There are candidates that get callbacks, who are filtered out by our team. This happens far too often to be a case of preventing false negatives.

If we're going to overpay candidates, let's at least do it with the ones who know what they are doing.

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