Cisco TAC Engineer Interview Experience - Bengaluru, Karnataka
Process
I applied through Elitmus. Initially, I wrote a technical written test. Candidates selected from this test were called for direct interviews a week later.
The face-to-face interview consisted of two rounds: the engineer panel and the managerial round.
In the engineer panel, they asked everything from my resume. They gave me 2 minutes and asked me to describe the technical aspects of myself. Then, they asked basic troubleshooting questions, such as, "If you are watching a video on YouTube and it suddenly stops, what troubleshooting mechanisms will you employ?"
Those who got through the engineer panel then attended the managerial round. In this round, some basic personal questions were asked, like "Where did you finish college?" and "Which is your hometown?" Then, they presented a scenario and asked how I would manage that situation.
The engineer panel interview lasted about half an hour, and the managerial round was about 15 minutes. They announced the shortlisted candidates after a week.
Questions
Questions from resume
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Interview Statistics
The following metrics were computed from 3 interview experiences for the Cisco Cisco TAC Engineer role in Bengaluru, Karnataka.
Success Rate
Cisco's interview process for their Cisco TAC Engineer roles in Bengaluru, Karnataka is fairly selective, failing a large portion of engineers who go through it.
Experience Rating
Candidates reported having very good feelings for Cisco's Cisco TAC Engineer interview process in Bengaluru, Karnataka.
Cisco Work Experiences
- 4.0Good Balance, Team DependentCisco TAC Engineer • Current EmployeeBengaluru, Karnataka, IndiaOctober 19, 2025Pros: Work-Life Balance Internal LearningsCons: No appraisal if you are not on the right team.
- 3.0Good Culture, Rough HoursCisco TAC Engineer • Former EmployeeBengaluru, Karnataka, IndiaApril 30, 2024Pros: Great infrastructure. Good food on campus. Good company culture. Employee First.Cons: Higher leadership is somewhat mechanical. They could definitely improve on working hours and work distribution.
- 4.0Great Culture, Demanding CasesCisco TAC Engineer • Former EmployeeBengaluru, Karnataka, IndiaFebruary 16, 2023Pros: Great work culture and managers. A lot of projects (work) is available, and people are available to help everywhere. The team culture in general is great across all teams. If you have to do anything with networks and networks are your long-term career goal, then there is absolutely no better place than Cisco. There is a lot of training available, high-end labs with tons of devices, and opportunities to earn so many industry-level certificates, and all this is free of cost.Cons: At the end of the day, it is a network support role after all. Even if you might take up a lot of automation Python projects, you have to take care of your cases/backlog. You might feel burnt out in a few high-severity cases as well (very similar to what software devs face when their 'feature' is about to 'go live'), but that gets easier with time and experience. The nature of the job can be viewed in two ways: * **Positive:** You are Sherlock Holmes, who has to investigate and use your skills on multiple cases. * **Negative:** Your work basically starts when things are going wrong. So you are almost always dealing with a mental 'timer' as people are waiting for you to provide solutions or answers, and most of the times it is not easy. Multiple logs, timestamps, data correlation – and since you are not the one who has written the code, except for a few rare days, mostly you will have a lot of emails to write and multiple logs to check. Salary growth can be slow (as far as I am aware, 10-18% is standard); however, if your communication with management is positive and your manager assures you, then it can be worth the wait. Exponential increment after a span of 2-3 years is common, I have heard. This will vary a lot based on an individual's experience and the work they have put in, so not really a con. Lot of mandatory trainings :-P
Cisco Interview Questions
