Cisco

People. The easiest way to explain it is, at Cisco, people care. They care about the customer, they care about doing the right thing, they care about the company's vision and direction.

I have sent emails to VPs and even the President of the company and have always been treated with respect and deference. That is very telling of what a true open-door policy looks like.

I think the greatest support for Cisco statistically is that people who work here don't leave. I'm in a high-level consulting position and get constant job offers, but no other companies create as compelling and challenging a work environment as Cisco has to offer.

An absolutely great company to work for, and it has my highest recommendation from a 15-year industry vet who has worked for top companies around the world, including Microsoft.

Typical Company cons that can all be summed up by "slow moving". But nothing that affects my job. If I ever have a blocking issue, I tell management and they take care of it.

I see you putting a lot of focus on career development. I see you taking organizational health surveys seriously. Keep that up; it helps employees understand and feel the appreciation you have for their work.

• The division of sales and services in field engagement is Cisco's number one customer satisfaction problem.
• Server and network support contracts should be converged instead of separated. Disjointed contracts create one level of network service and a different level (almost always less or below standard) for server services.
• Clear cloud leadership and vision should be defined for all major sectors (Microsoft / Amazon / Openstack).