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Great place & excellent engineers, but pulled down by bureaucracy and middle management

Consulting Systems Architect
Current Employee
Has worked at Cisco for less than 1 year
November 16, 2011
Singapore, Singapore
4.0
RecommendsApproves of CEO
Pros

Great engineers and perhaps the best place to work if you are a network guy or IP guy.

Information sharing within the company is excellent, and there will be dozens of people coming forward to share with you when you shout for help.

The single best aspect of benefits/work is flexible timings. No one asks you what time you are coming or going, as long as you deliver the results.

Training is wonderful, and opportunities to learn are tremendous. Connecting & networking aspects are great if you are in consulting or sales roles.

Cons

The single biggest problem is bureaucracy. You'd be surprised to see the amount of documentation required for "internal processes," and most of the time, you spend time internally rather than externally, i.e., with the customer.

Top management is OK, but the problem lies at the middle layer. Most of the time, they have their own agendas, and it's frustrating to manage the different agendas.

Work-life balance is quite bad, as most of the time, you're lost in tons of emails, documents, and everlasting meetings/Webex calls. If you happen to be in technical sales, then you literally work almost every day, including weekends and public holidays, due to "urgent requests" from customers and AMs.

A heavy focus on the USA makes things difficult for people working in other regions too.

Advice to Management

Focus on changing the working style and try to adapt to local conditions.

Improve work-life balance and engineers' career prospects.

Respect loyalty and encourage long-term plans rather than 'quarterly' or 'monthly' targets.

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