Cisco

Cisco was a place where we worked hard and treated each other with respect. I was fortunate to have great managers throughout my 20 years at Cisco. My managers gave me authority to make decisions and did not micromanage. I led a small team of software engineers, and we had great team chemistry.

The only downside was the sometimes unrealistic expectations of our customers. I was in software support, and the customers expected instant results even on complex problems that took weeks to resolve.

Continue to reward and demand innovation.