24 years as a technical support engineer
24 years as a technical support engineer
Great customer experience. Bleeding-edge technology.
They get rid of long-time employees and outsource their work to India and Costa Rica. The customer support suffers, and customer satisfaction plummets. All they care about is the bottom line.
There is no loyalty anymore.
They do not care about the employee or the customer. It is all about metrics: "Take a case, close a case."
Respect and appreciate your American-born workforce.
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Cisco Interview Questions
Cisco Interview Experiences
TAC Engineer
It was 3 tech rounds and 1 manager round. All questions were related to the scenario, based on networking. Topics included VPN, Proxy, Firewall, and basic networking. The manager round was very easy.
TAC Engineer
Interview with direct manager and a few other senior engineers from the team. Engineers focused on the technical side, discussing various OSI layers. Manager's questions were more behavioral, focusing on managing difficult situations and coming up
TAC Engineer
The 1st round was an online test where you needed to solve 20 questions in 40 minutes. The next rounds were: * One-on-one * Managerial * HR
TAC Engineer
Bengaluru, Karnataka, IndiaJuly 30, 2025It was 3 tech rounds and 1 manager round. All questions were related to the scenario, based on networking. Topics included VPN, Proxy, Firewall, and basic networking. The manager round was very easy.
TAC Engineer
Sydney, AustraliaJuly 13, 2023Interview with direct manager and a few other senior engineers from the team. Engineers focused on the technical side, discussing various OSI layers. Manager's questions were more behavioral, focusing on managing difficult situations and coming up
TAC Engineer
Bengaluru, Karnataka, IndiaFebruary 1, 2023The 1st round was an online test where you needed to solve 20 questions in 40 minutes. The next rounds were: * One-on-one * Managerial * HR
