Clio

I've worked at Clio for a little over three years now. Looking back, each one of those years has been different – I haven't had the chance to get bored here.

I joined Clio partially because of their commitment to building a human and high-performing culture. I've been really impressed at how they've been able to preserve that focus even as they've grown (~300 when I started, closing in on ~600 now).

This is a company where the people around you care a lot about the human behind the keyboard. This is the job where I have felt the most included and cherished for my differences in my career.

Similarly, I've seen that focus show up in ways that affect others than just me. No employer is perfect, but I have yet to encounter a situation at Clio where someone isn't interested in improving if something misses the mark.

This was really driven home recently when we prepared for an all-team gathering but realized that one of the tools we intended to use had some problematic diversity issues. While it would have been simpler, I'm sure, to paper over that and have folks just hold their nose and use the tool, instead what was delivered from Clio's executive was a heartfelt apology and a commitment to working with the provider to fix their issues before that tool gets rolled out here.

I really respect their drive here to not only deliver a great experience for employees but also partnering with that provider to make sure improvements are made that benefit the whole and not just Clio.

I also saw that commitment to humans show up in Clio's response to the COVID-19 pandemic and work from home. We all switched to working from home fairly rapidly, but when we did, programs and funding were rapidly rolled out to help folks make the transition as smoothly as possible, and all managers were trained on how to support employees making the transition.

That was a hard transition for almost everyone, but I've really felt like Clio worked hard to do everything they could to help support folks in making it successfully – whether that was daily emails from the CEO to the entire company as we migrated, financial support for home office improvements, or even starting a radio show to help get some sense of community back. I have seen continuous investment here.

Clio's benefits package generously funds mental health and personal care, and I've observed very little stigma around using these benefits (including senior leaders openly discussing them and encouraging people to use them), which I appreciate.

Clio is growing steadily, and for me that growth has manifested as lots of opportunities to put my hand up and step into something that I want to learn or have the opportunity to shape at a growing company. Cool!

It's been really cool to be here for the stage of growth that Clio is at. While we're already the dominant player in our space, I think we're only getting started.

The rate of growth at Clio is high, and it can sometimes feel like a struggle to keep up. This is a place where the pace of change is fast (~50 code deploys/day average), and investments are being made to accelerate it. If you don't enjoy getting to learn and stretch often, you will not enjoy it here. I do not believe that anyone can coast here for long before the job will outgrow them.

Clio's benefits are competitive to other companies around our size and stature, but I'd love to see them step into offering more unique options, like subsidies for egg freezing or fertility treatments. I suspect this hasn't shown up yet because all of the executives are already parents, but I'd like to see more investment here.

While there is a lot of opportunity at Clio to grow and shape things around the company, those opportunities aren't spoon-fed to you. There is a very real expectation that you ask for what you need and offer what you can. This can take some getting used to at first, especially if you're not used to asking for help or leaning on others for support.

I am management. Giving myself advice feels self-serving here.