Working for Comcast is like being told to jump 10 feet high in a room with 5 ft ceilings
Working for Comcast is like being told to jump 10 feet high in a room with 5 ft ceilings
Quarterly bonuses when targets for the building were met. Opportunity to grow within the company. 60-day paid training.
Most of the company has no idea what SOP is. You are constantly finding customers who have had to call repeatedly to get a different answer every time. Reps and the sales force are both under extreme pressure to meet their quotas/scores; they sacrifice the customer experience.
Stop focusing on how nice a rep is, or how well a CAE can sell. Instead, focus on their ability to fix problems.
Less than 10% of the floor knows how to follow simple directions to do simple tasks in ACSR.
Stop making new (crappy) applications that don't run well because you just shoved TTS/some billing/FAQ into one application.
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Comcast Interview Questions
Comcast Interview Experiences
CAE III
Phone interview, the online screening, then an in-person interview with two supervisors/managers, then a drug test, then called back in to get the offer, meet with an HR rep, etc., etc., then training.
CAE III
Applied online, contacted by recruiter, asked basic questions. Was extended an offer to meet at a group presentation. Walked out of the room individually to meet with different supervisors. Was supposed to be interviewed by two different supervisors,
Full Stack Engineer I
One screener interview with a recruiter, a behavioral round with the hiring manager, and a technical round with 4 Sr. Engineers, each focused on a different topic. Fairly basic questions. You just need to know how to make a Spring Boot web app.
CAE III
Horsham, Pennsylvania, United StatesSeptember 1, 2013Phone interview, the online screening, then an in-person interview with two supervisors/managers, then a drug test, then called back in to get the offer, meet with an HR rep, etc., etc., then training.
CAE III
Newark, Delaware, United StatesJune 1, 2016Applied online, contacted by recruiter, asked basic questions. Was extended an offer to meet at a group presentation. Walked out of the room individually to meet with different supervisors. Was supposed to be interviewed by two different supervisors,
Full Stack Engineer I
West Chester, Pennsylvania, United StatesSeptember 1, 2022One screener interview with a recruiter, a behavioral round with the hiring manager, and a technical round with 4 Sr. Engineers, each focused on a different topic. Fairly basic questions. You just need to know how to make a Spring Boot web app.
