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Great Benefits, Sales Driven

CAE
Current Employee
Has worked at Comcast for 2 years
June 20, 2013
2.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Great benefits: time off, health, dental, and eye coverage.

Cons

In the past two years, this place has hit bottom. It is no longer a great place to work, with high stress and very little pay, especially in customer support. SALES. SALES. SALES is the only metric being looked at now.

There is very little chance of moving up in the company. Pay raises are little to none, and bonuses are a slap in the face.

Advice to Management

CAE is customer support, not sales. Customer first, then sales. We need to figure this out before we lose a lot of good employees.

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