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Truly a horrible place to work

CAE
Current Employee
Has worked at Comcast for 2 years
April 3, 2015
Lebanon, Pennsylvania
1.0
Doesn't RecommendNeutral OutlookApproves of CEO
Pros

Deep cable and internet discount, decent benefits, employee stock purchase program.

Cons

Hostile environment, lack of focus (changes all the time on which metric they will fire over), dishonest recruiters, favoritism with the same metrics, high turnover rate, poor morale, lack of consistent policy, hands tied behind your back when trying to help customers.

Advice to Management

Stop with all of the micromanaging. It's why your good agents apply elsewhere, your crappy ones stay for years, and your reputation is garbage.

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