Pay is good. It was easy to move up the ladder at one time. Not so much anymore in the call centers.
Supervisors/Managers are horrible, sadistic, maniacal idiots who only care that there is a body in a chair. You can get wrote up for the most ridiculous things by your supervisor and have no recourse to challenge it. Comcast Listens does not listen or even try to help.
I got written up because I couldn't come in for 3 days due to being snowed in. Each day was counted against me.
My supervisor was a micromanaging, misogynist pig to any lady on the team, and when reported, the Manager sided with the supervisor. He, in turn, retaliated and found a call to write me up for. I've never been so happy to leave a place. I don't know why I was so scared to go.
Four years at a place with security is good, but the stress and drive was not worth it.
Transparency would also be great.
And if you want to raise prices, come up with a decent excuse. Prices are high enough for people as it is. You're gouging people, and they know it.
Find your humanity.
Smooth and efficient hiring process. Recruiting staff was knowledgeable and the process was fluid. Started with a phone interview, followed by a skills test, then a local interview. Notified within a few days of a hiring opportunity and job offer.
I never met anyone face to face until orientation day, after I had accepted the position. A battery of tests were given in regards to personality, technical ability, and reasoning skills. For the actual interview portion, there were pre-recorded que
Phone interview, then a face-to-face interview with the bosses. They will then call you back for a second one if they are interested in you. The process can take up to a month, but the recruiters are very helpful.
Smooth and efficient hiring process. Recruiting staff was knowledgeable and the process was fluid. Started with a phone interview, followed by a skills test, then a local interview. Notified within a few days of a hiring opportunity and job offer.
I never met anyone face to face until orientation day, after I had accepted the position. A battery of tests were given in regards to personality, technical ability, and reasoning skills. For the actual interview portion, there were pre-recorded que
Phone interview, then a face-to-face interview with the bosses. They will then call you back for a second one if they are interested in you. The process can take up to a month, but the recruiters are very helpful.