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Not Worth the Money or Stress

CAE Repair
Former Employee
Worked at Comcast for 4 years
July 7, 2017
Ann Arbor, Michigan
1.0
Negative OutlookDoesn't Approve of CEO
Pros

Pay is good. It was easy to move up the ladder at one time. Not so much anymore in the call centers.

Cons

Supervisors/Managers are horrible, sadistic, maniacal idiots who only care that there is a body in a chair. You can get wrote up for the most ridiculous things by your supervisor and have no recourse to challenge it. Comcast Listens does not listen or even try to help.

I got written up because I couldn't come in for 3 days due to being snowed in. Each day was counted against me.

My supervisor was a micromanaging, misogynist pig to any lady on the team, and when reported, the Manager sided with the supervisor. He, in turn, retaliated and found a call to write me up for. I've never been so happy to leave a place. I don't know why I was so scared to go.

Four years at a place with security is good, but the stress and drive was not worth it.

Transparency would also be great.

And if you want to raise prices, come up with a decent excuse. Prices are high enough for people as it is. You're gouging people, and they know it.

Advice to Management

Find your humanity.

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