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CAE Repair
Current Employee
Has worked at Comcast for 2 years
February 4, 2020
Denver, Colorado
5.0
RecommendsPositive OutlookApproves of CEO
Pros

They take care of their employees with good benefits and decent pay. I also had assistance in moving up.

I learned I got a transfer from residential customer service to NOC in business.

Supervisors and managers want you to grow. I had to learn what I needed to know on my own, since it is a higher level position in a different field, but supervisors (not even your direct supervisor) help you prepare for it with mock interviews while working.

  • Free cable/internet
  • Benefits/decent pay

Started at $15 and change. Within 14 months, I was at $18 before the transfer.

You can't expect to get a good job without experience and education, but if you are willing to learn what you have to learn and put in the effort, you can move up here without it.

Cons

Although they pay for part of your schooling, I would like to see them cover certifications. I'm looking to get into more advanced IT levels, so CCNA, CompTIA, etc.

The worst part of the job is some of the customers that call in expecting you to solve things not related to Comcast or billing issues.

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