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The ups and downs

CAE
Current Employee
Has worked at Comcast for 4 years
November 23, 2014
Sterling Heights, Michigan
3.0
RecommendsNeutral OutlookNo CEO Opinion
Pros

The people are extremely friendly. Depending on who your supervisor is, certain ones will assist to the best of their ability to be the best.

Benefits are great: 401K, stock options, and numerous other perks.

Cons

The information that you translate to the customers is never the same as the previous advisor the customer spoke with. This leads to inconsistency with policies.

Advice to Management

Training should be the same across the board; therefore, the advisor would not seem incompetent.

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