Benefits are decent.
I worked in a relaxed department.
Most supervisors are there for employees.
FAVORITISM
Management picks the same people over and over again to do special projects, ignoring those who have potential. Management will take favoritism to such a degree that they waive UAPs for agent(s) so they can participate in leadership programs.
If you want to move up, you have to kiss some butt.
Most customers are nasty. They want everything for free.
Commission on sales is capped and really discourages agents from wanting to upsell to customers. Agents who are never on the phone (favoritism again) tend to get the better numbers since they take so few calls.
Remember there are other employees besides your pets.
Pretty intensive. Had a phone interview, took assessment tests remotely, then was called for a face-to-face interview. There were 40 others in the room and I was asked individually different scenarios and how I would handle them. Had a 30-minute brea
It was a very simple and easy process for the Atlanta Alpharetta call center position. I applied online, received a call in two days for an interview, and then I came in for the interview the following week.
Easy phone interview, then a week later, interviewed with the manager. Talked about my past experience and education. Offered and accepted the job the next day. I was fresh out of college and not prepared at all. Be sure to take a copy of your resum
Pretty intensive. Had a phone interview, took assessment tests remotely, then was called for a face-to-face interview. There were 40 others in the room and I was asked individually different scenarios and how I would handle them. Had a 30-minute brea
It was a very simple and easy process for the Atlanta Alpharetta call center position. I applied online, received a call in two days for an interview, and then I came in for the interview the following week.
Easy phone interview, then a week later, interviewed with the manager. Talked about my past experience and education. Offered and accepted the job the next day. I was fresh out of college and not prepared at all. Be sure to take a copy of your resum