The longer you work for the company, the better schedule chances you get and an annual raise. There are monthly goals that you need to achieve.
Not many opportunities to grow if you are not willing to relocate to another state. Comcast is always changing; if you are not willing to change, it is difficult.
The best way to provide great customer service is by keeping your agents feeling appreciated.
One of the best interviews I ever had. There were four people on the panel. They were very cool and chilled out throughout the interview. Each of them asked two or three questions. Though it was a technical interview, they tried to find out how good
Had a text entry screening where they give you pre-prepared questions through a UI and you type the answer. Non-technical, one-hour interview with the manager. Asked about past experience and behavioral questions.
First was an online test which we had to give. It was lengthy, had 8 sections in total, so it was about 150 minutes in duration. A bit more than hectic, now the interview is pending.
One of the best interviews I ever had. There were four people on the panel. They were very cool and chilled out throughout the interview. Each of them asked two or three questions. Though it was a technical interview, they tried to find out how good
Had a text entry screening where they give you pre-prepared questions through a UI and you type the answer. Non-technical, one-hour interview with the manager. Asked about past experience and behavioral questions.
First was an online test which we had to give. It was lengthy, had 8 sections in total, so it was about 150 minutes in duration. A bit more than hectic, now the interview is pending.