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A great overall company to work for!

Software Engineer
Current Employee
Has worked at Comcast for 2 years
October 6, 2018
Philadelphia, Pennsylvania
4.0
RecommendsPositive OutlookApproves of CEO
Pros

Great work/life balance. Depending on the org/manager you are under, you’ll be working 40 hours max per week and can enjoy your life after work and the weekends to do what you want. Working from home is also okay once or twice a week, which is great!

Benefits and perks are great. Insurance is top-notch and out-of-pocket costs are quite low. 401(k) matching is 6%, which is amazing. Cable/internet/home security is heavily discounted and pretty much free.

Working with some of the brightest minds. Comcast tries its best to get some of the best engineers out there, and it shows. Some of the people I work with have great ideas and can solve pretty much any problem. It’s great as an engineer still young in my career to take bits and pieces from how these people solve problems and make it my own.

Great working conditions (in the Philadelphia campus at least). I love working at the Comcast Center (and moving to the Comcast Technology Center soon). Working in the tallest buildings in the city and getting the amazing views is pretty breathtaking and is a nice distraction when you want a break from your work. There’s also a nice cafeteria that has a lot of options, albeit quite expensive.

Comcast is quickly becoming a top-tier technology company that’s developing and using some of the latest trends in tech. Comcast encourages its employees to try to incorporate new tools or develop a piece of software if it doesn’t already exist.

Even though people are starting to cut cable, Comcast has shifted its focus to internet and home automation/IoT and other spaces. This is a great move to continue to be a major tech player for years to come as cable television starts to die out.

Cons
  • Stigma working at Comcast. Many people outside of the company still view Comcast as an evil telecom corporation. Telling people I work here can sometimes start a long conversation on how much they hate Comcast.

  • A bit lower salary than other top-tier tech companies. Even though Philadelphia's cost of living is way lower than Silicon Valley/San Francisco, I wish Comcast paid a bit more base salary, but it’s not that bad.

  • A lot of contractors. Even though many contractors are amazing and super intelligent, a lot of them come in and leave, and there is a constant rotation. This can leave gaps in knowledge. I wish Comcast converted more people to FTEs that really earned it.

  • Promotions can take a long time depending on the org. Some orgs promote their top-performing employees super quickly; others let their employees stagnate in the same role they’re in for years.

  • Things move SUPER slow at times due to how large the company is. To get a firewall request done could take up to a week, which can be a little bit frustrating. Getting a new employee (especially contractors) set up with their laptop, desk, etc., can sometimes take weeks after they start, which is just ridiculous.

  • A lot of reorgs. Recently, there has been some shift in upper management (in the Digital Home org), which has led to some changes downstream. This has worried some of the engineers if their team will continue to be around due to the shuffling.

Advice to Management

Continue to do a good job at pivoting focus from cable television to other booming sectors.

Continue to try to change the stigma Comcast has with its customers regarding prices, customer service, etc.

Promote your employees and give them fair raises to keep them happy and prevent them from leaving.

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