Costco

Most of the staff, from middle management down to the hourly employees, are pleasant, hardworking folk who try their best to work collaboratively. The pay is good, especially within the retail industry. Benefits are competitive.

Corporate is notoriously cheap when it comes to payroll, while also being very inflexible when it comes to pursuing macro-level sales goals (pushing upgrades and other marketing focuses). As such, any location will be chronically understaffed, with the best employees often being pulled in multiple directions and doing the work of more than one position, without extra compensation.

Additionally, upper management is very inflexible when it comes to expectations regarding running the business, but will not get their hands dirty to assist. It's an all-take and no-give, sink-or-swim style of management and training.

Hire more people and raise the pay-scale cap for hourly employees to incentivize cross-training and hard work.

Give all managers mandatory trainings on communication and respectful dialogue.