I applied through a mutual friend who was hired there for a technical support role.

Once a position opened up for my current role, I was contacted by a recruiter from the company who explained the job and possible next steps.

I went through four rounds of interviews:

• Recruiter
• Hiring VP
• Department Manager
• Customer Service VP

Each had their own questions, and the interviews were straightforward but welcoming.

Once I completed the second interview, they gathered information to conduct a background and credit history check. This took approximately three weeks due to my employment history being outside of the US.

During that time, communication remained warm and friendly, with updates on the process as they happened.

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