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Not what it used to be

Solutions Architect
Former Employee
Worked at Databricks for 4 years
September 10, 2024
1.0
Doesn't RecommendNegative Outlook
Pros

The pay and benefits are decent.

Cons

I have been at Databricks for 4 years. In the last 2, the culture has dramatically shifted. We used to be customer obsessed and emphasized radical candor. With the influx of Salesforce, AWS, and Google employees in the last 2 years, leadership has allowed the culture to morph into a paranoid and clueless mess.

Sales has bullied field engineering into doing insane, unsustainable amounts of work because they fail to upskill their own hires. Instead, there is an over-reliance on the SA, where you're expected to serve as customer support, strategic support, technical expert, sales process driver, mentor, and know everything that's happening with every use case. By the way, why is there no update to this use case you updated last week?

Expect back-to-back meetings where you're running the calls, and then spend your nights and weekends researching the answers to the hundreds of questions you receive from customers and leadership. Good luck getting a bathroom break in between!

Sales has become dumb bullies, constantly asking for the same updates, getting upset at SAs for setting boundaries, and the constant micromanaging. They have truly ruined the culture and all that was good at this role.

Advice to Management

Hire leadership that knows how to run a public company.

IPO so you don't have a mass exodus on your hands before you even get a chance to.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
4.0
Senior Management
1.0

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