Good teammates allow you to educate yourself. They will pay for certifications if you pass.
Management cliqued and out of touch with your job. Statistics oriented makes it hard to fix a customer's issue as you need to meet the numbers (micromanaged).
This causes a "pass" mentality instead of a "fix" mentality to keep the customer from calling back. Career track in support is limited, making it hard to move to another department or position if you are not on good terms with managers. It's like they have their own little "Irish management Mafia."
Although reported that pay is comparable to similar positions out there, it is NOT. (Underpaid).
LISTEN
Stay away. They just waste your time, even if you do good. I was rejected after a technical interview, then asked to go for another interview, and was then rejected twice. They just seem clueless.
I first had to pass an aptitude assessment, followed by a phone screen with the Hiring Manager. As a final step, I went through a panel interview with the Hiring Manager and another member of the resource deployment team.
The interview process was smooth. They tested communication skills and some technicality. The interviewers were very friendly. There was no specific dress code for the interview. It was a good experience for me as a fresher. I recommend every fresher
Stay away. They just waste your time, even if you do good. I was rejected after a technical interview, then asked to go for another interview, and was then rejected twice. They just seem clueless.
I first had to pass an aptitude assessment, followed by a phone screen with the Hiring Manager. As a final step, I went through a panel interview with the Hiring Manager and another member of the resource deployment team.
The interview process was smooth. They tested communication skills and some technicality. The interviewers were very friendly. There was no specific dress code for the interview. It was a good experience for me as a fresher. I recommend every fresher