Pros: Great team, great work/life balance, lots of training, and good career opportunities.

Cons: No cons for the moment.

Pros: Good teammates allow you to educate yourself. They will pay for certifications if you pass.

Cons: Management cliqued and out of touch with your job. Statistics oriented makes it hard to fix a customer's issue as you need to meet the numbers (micromanaged). This causes a "pass" mentality instead of a "fix" mentality to keep the customer from calling back. Career track in support is limited, making it hard to move to another department or position if you are not on good terms with managers. It's like they have their own little "Irish management Mafia." Although reported that pay is comparable to similar positions out there, it is NOT. (Underpaid).

Pros: Great company to earn experiences.

Cons: Nothing to add.