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A magical bug farm

Quality Assurance Tester
Current Employee
Has worked at Disney for less than 1 year
December 19, 2014
Glendale, California
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

I got to work with some interesting people.

Management took a hands-off approach to testing. We had a lot of ad hoc testing, as well as more focused tests.

The odd hours of swing shifts made commuting easy.

You get to test games made with Disney and Marvel IPs.

Cons

Your schedule will change constantly. Sometimes you will be working a 9am to 5pm, 5am to 1pm, or 2pm to 10pm with as little as 8 hours' notice.

I have had my schedule change four times in a single week.

They routinely let go of half their staff after every large game release, so chances are you will be working here for only a couple months, if not a couple weeks.

They run their business like a bug farm. Quality doesn't really matter, and management keeps pushing for amount no matter how many bugs the testers report.

Their high turnover and the fact that it's Disney lead to them hiring testers with little to no experience and outside of the game industry. You will be working with hardcore Disney fans and burnouts.

Management played favorites constantly. It was obvious who they were grooming to keep and who they were letting go months before they did so. This hurt morale tremendously.

Moderate crunch time.

Advice to Management

Keep your employees. Your revolving door mentality means the vast majority of your staff never gets the opportunity to get good at their job.

The person that worked next to me at the company worked for two weeks before they cut half their staff, with him as well.

Also, don't lie to your employees. If you are going to cut them, let them know ahead of time. Also, give a copy of the game to your employees at its release. Stop being cheap, Disney (you have the money).

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