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Was Good Until It Wasn't

Quality Review Specialist
Former Employee
Worked at Duolingo for 2 years
November 14, 2022
2.0
Doesn't Recommend
Pros

Paid weekly, decent pay, opportunities for bonus.

Cons

I really liked this job until it became too much.

We started out not having to work weekends or a set amount of hours, but that changed. They weren't very good about implementing process changes.

Management is very rude if you make one mistake, and they always threaten to fire you. I was called a liar and a poor worker in a meeting for something that ended up not being my fault. My job was also threatened in the same meeting. After the fact, they pretended that everything was fine.

Communication is very poor from top management and down.

New scheduling is inconvenient for those who want to set normal working hours in their time zone, and the programs/process they try to use for it caused issues for many employees.

They always say they are trying to figure out ways to show employees more appreciation, but they don't. We used to get monthly incentives, but they even stopped doing those.

People are constantly leaving the job, and I see why.

I should've seen the signs when five team leads left all at once. If you want to be overwhelmed and overlooked, then this is for you.

Advice to Management

Do better. You send out surveys on how to improve, yet you disregard those suggestions. Reevaluate the top management. Some of them are very mean-spirited and disrespectful to employees below them. Stop bombarding employees with changes and then being rude about said changes and suggestions.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
2.0
Compensation and Benefits
4.0
Senior Management
1.0

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