Pros: I've worked in QA for 5 years, and I'm starting to consider other career options. That being said, working at Epic has been a very good experience overall. * Incredible co-workers: highly intelligent, motivated, and helpful * Interesting and purposeful work * QA is a flexible role with tons of opportunities to grow different skills: public speaking, mentoring/coaching, coordination/project management, process improvement, etc.

Cons: I don't get a sense that QA is respected by upper management as a vital role in the software development process, and as such, we are underpaid. That being said, the difference in salary increase for someone who is performing average versus someone who is performing above average is significant. If you're performing "average" at Epic, you're an outstanding worker who could make a killing as the top employee somewhere else. We're busy. Now, I'd much rather have too much to do than too little, but we're at the point where few people have time to further the company by working on medium-priority projects. Not being able to work on some of the cool ideas I have, simply because of time constraints, has led to dissatisfaction.

Pros: The combination of salary and benefits is hard to beat. Travel opportunities are also nice. Mobility within the company is fluid and self-driven.

Cons: Hours and workload can make work-life balance difficult at times. The "from the ground up" philosophy, while admirable, can make it hard to move to another QA position because internal tools don't translate one-to-one with the industry.

Pros: * Fantastic health insurance * Tasty food at the cafeteria * Flexibility of job responsibilities (though this can also be a con if you've been encouraged to bite off more than you can chew) * Most coworkers are competent and smart * Decent salary (depending on role and tenure)

Cons: The pressure to never say "no" or turn down opportunities for extra work. Upper management is increasingly out of touch. "Flat structure" means no opportunity for internal career growth, unless you're interested in management. Pressure to "drink the kool-aid" starts on day one. Monthly all-hands meetings are accurately referred to as "work church" by some employees. CEO's thoughts and opinions are taken to be word of God. You are one FTE taking on the work of 1.5 or 2 FTEs. As others have mentioned here, the COVID-19 response from upper management has been abysmal. And this might be personal to me, but it's something others might consider a con: working for a multibillionaire every day is morally draining. Some people find the work meaningful, but after a certain point, it's hard to care about enriching the doctor-patient experience when you know the hours and hours you put into doing so serve to line a rich person's pockets. Seeing Epic get into the payor market and take advantage of this country's broken health insurance system has also been demoralizing.