Epic Systems

Good and competitive pay. Additionally, I have really enjoyed working with a lot of my peers. They are incredibly intelligent, kind, and they make me laugh.

You're expected to work ridiculous hours and take on a lot of stress.

Part of the thing that pulls you into the job and the extra hours is the realization that if you don't get fixes and new functionality out the door, patients will suffer. That's incredibly powerful and hard to fight.

If you have any disability or chronic illness, there is no way to make this job work. You get six sick days a year and 10 half work-from-home days, which equals five full work-from-home days. If you have any disability, chronic illness, or even if you happen to need a surgery, you are heavily penalized. Expect to take a lot of unpaid time off work that you have to fill out annoying paperwork, signed by a doctor, to get approved.

Service animals are not taken seriously. People will distract them, pet them, and even try to pick them up. They will be rude, question why you brought a dog to work, and talk about you negatively and openly in common areas.

The feedback culture is toxic because the feedback from your direct boss and direct peers that you work with on a daily basis is weighed the same as feedback from everyone else. Someone at Epic that you have one interaction with can write negative feedback about you, and it will follow you for the rest of your time at Epic; it will stay on your record.

The onboarding process, which for QM is projected to be six months (but I don't know what it is for other roles), is taxing. You don't get your full pay, you can have long hours for classes, and you have to take and score 85%+ on incredibly difficult exams.

The hiring process is also difficult: lots of interviews and exams that are engineered to be difficult, so most people (even the people that get hired) feel like they failed the exams.

If you have ideas for preventing issues/escalations, functionality, and improvements, you will not be taken seriously unless you are in management. You can raise your concerns and ideas, but they will not be listened to. At the end of the day, all you can do is try to make your voice and opinion heard, but good luck.

If you relocated for the position, I'm sorry. You will get roughly $3,500 after tax. However, if you leave before being at Epic for one year, you have to pay them back. If you leave within the first year, it would be the whole $5,000. If you leave within one to two years, it's lower than the full $5,000 but still a good chunk of money.

On top of that, people at Epic get paid once a month, at the end of the month. Your first month at Epic, you also get your relocation at the end of your first month of work (which is really training and incredibly difficult exams). So if you relocate, be prepared to go a full month without seeing a cent from Epic.

Listen to people that aren't management about their ideas to improve the software and the culture.

Change your archaic ideas about disability, sick time, and work from home.