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Hard and Rewarding Work

Quality Manager
Current Employee
Has worked at Epic Systems for 20 years
April 30, 2023
Verona, Wisconsin
5.0
RecommendsPositive OutlookApproves of CEO
Pros

The character and intelligence of the employees is exceptionally strong. It’s motivating to work in an environment where people are highly capable, friendly, and eager to help you get your questions answered.

The mission is compelling. The market share of healthcare organizations using Epic software, in the US and increasingly elsewhere, means that the work you do—what you research, propose, build, test—actually does have the potential to change how healthcare works for humanity. This work has measurably saved lives and improved care.

  • No layoffs ever in the company’s history and careful decision-making from management to keep this true. It’s been rough hearing from friends getting laid off from tech companies starting late 2022, but comforting to know that my job is secure.
  • They take good care of employees. The benefits are competitive and get exponentially better with time. Almost everyone gets raises every year.

The real truth gets shared during staff meetings with everyone, with more detail than any other company of its size would feel comfortable with.

Cons

Not the place to work if constant learning isn’t a priority for you. The industry is constantly changing, and the company embraces that.

Need to be ready to jump in on weekends or weeknights when the need arises. If something isn’t working for healthcare organizations that use the software, their patients and users sometimes can’t wait until Monday morning. But this certainly isn’t most weekends or weeknights, and if you have big plans (e.g., attending a wedding), others consistently work with you so you don’t miss them.

The amount of work expected to be completed often feels like too much for folks fresh out of college and without a frame of reference. But this same feeling is uncommon for folks who have worked other jobs since high school.

The traveling roles aren’t for everyone. Travel for work can be fun, but it’s challenging and definitely not vacation travel if that’s what you’re thinking. The difficulty of travel is reflected in the higher compensation for those roles.

Advice to Management

Investigate increased work-from-home options as a tenure benefit, maybe 10 days a year instead of 5. This can help facilitate periods of protected time with limited interruptibility, and leaps get made forward when this happens.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
5.0

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Epic Systems Interview Experiences