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Felt like a weed-out job, more than anything

Quality Manager
Former Employee
Worked at Epic Systems for 1 year
November 26, 2023
Verona, Wisconsin
2.0
Doesn't RecommendPositive OutlookNo CEO Opinion
Pros

Good food, interesting campus, smart coworkers.

Cons

Insufficient training: Epic did not train me on how to do most of the workflows I needed to do for testing.

Not always a problem, but oftentimes I found it difficult to self-study new workflows on top of keeping up with company mandated training and other testing and administrative duties. If you're a good self-starter and more motivated for the work than I was, this might not be a huge problem. But it feels weird to throw a bunch of college graduates into a completely new environment without actually training them on a core part of their job, or at least having programs and coherent online resources to teach them how to do the work.

Communication and prioritization often are lacking.

Unsympathetic team leads: A lot of the team leads are young (late 20s - early 30s) and seem to only know Epic. Moreover, they don't seem to understand how mental health issues can affect one's work in a meaningful capacity, instead giving boiler plate advice like "manage your time wisely" and "talk to someone if you need help (talk to whom?)"

Ultimately, feels like the job is meant to weed out those who don't fit in, while finding those who do and rewarding them with more power (which they never explicitly state, instead using wishy-washy language like team lead) and more work, rather than using the skills that people bring in to make better products. And judging by Epic's results, I can't say it's a bad strategy. But it does lead to a lot of echo chamber type management, and leads to team leads being primarily unsympathetic type-A people.

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