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A few centimeters from hell

TAC Engineer
Former Employee
Worked at Fortinet for 2 years
April 11, 2024
Frankfurt am Main, Germany
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Salary on time, good CV experience, and that is about it.

Cons

Extreme work overload, complicated tickets, and the phone is constantly ringing.

No help from managers or team leads, as everyone is too busy or even not interested in replying to your messages.

Useless onboarding, horrible work/life balance, as you need to work in your free time.

If you have no other option, you can give it a try. But only if you are very desperate, and remember it's going to be very hot because it's… (read the comment headline aloud).

Advice to Management

Separate L1 from L2 tickets, hire more people, and give them time to learn and onboard.

Try to be human to the people working for you, as they are not robots.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
2.0
Career Opportunities
3.0
Compensation and Benefits
1.0
Senior Management
1.0

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